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Frequently Asked Questions

For your convenience, our most common customer questions are answered right here. Not finding what you want? Reach out directly through our Contact Us page.

Q: Do I need to put down a deposit?
A: All sessions are required to have a non-refundable deposit in order to secure a photo session.

Q: Do you have a studio or where do you shoot?
A: We have a portable studio, which means I can shoot at your home or office if you’re looking into getting some studio portraits. Outdoor portraits can be shot almost anywhere, so long as there is no permits required for a specific location, I can also suggest places from previews photo-shoots.

Q: Is there a perfect time of day for my photo shoot?
A: For outdoor photo shoots, there definitely is, approximately 1-2 hours before the sun sets, you wil lget amazing natural warming light.

Q: How long will my session be?
A: A session usually last between 1-2 hours.

Q: How many outfit changes can I do?
A: We encourage everyone to bring at least 2 outfit changes, and don’t forget props! Anything you’re passionate about we can incorporate it in your photo session to make a great lasting memory.

Q: Do we get all the pictures you took?
A: My camera won’t stop clicking, I will be taking a lot of pictures in order to capture the perfect moment. Afterwards, I will sort through the raw images, delete redundancies and blinking photos or funny faces. The end result will be the best of the best fully edited with the utmost quality Luis Solano Photography is known for.

Q: How long can i expect my pictures?
A: We work hard and fast to give you a finish product as soon as possible. While we do not have a turnover date as photo shoots may vary in size and scope, typical packages have been returned withing 2-5 business days.

Q: Can you come to my office or photograph my staff? 
A: Absolutely, this is a popular request and we undeerstand that sometimes it is difficult to find a location your staff can go to. To simplify the logistics, we will be bringing our portable studio to your office so that everyone can get a nice professional headshot.

Q: Do you edit all of our images?
A: Yes, all the images you will receive would have been digitally enhanced one at a time.

Q: Can we have our raw, unedited images?
A: Raw images are not available for purchase or viewing.

Q: How far will you travel?
A: I’m based out of Fairfax, VA and most of my work is done on location so normally i travel up to 25 miles.

Q: Do you work with an assistant? 
A: Sometimes. Over 10+ years that i have been doing photo shoots I have learned to judge when and where a location warrants a helping hand. Keep in mind that an assistant is not a second photographer, he/she is there just to lend a helping hand for holding a light or a reflector, or even a cardboard box to block off the sun.

Q: What form of payment do you accept? 
A: Visa, MasterCard, Discover, Cash, and Paypal.